Located just off of 470 in Lee’s Summit, this mid-sized clinic offers a multitude of imaging modalities including bone density, CT, mammograms, nuclear medicine, ultrasound, x-ray and MRI (both “open-sided” and “open-ended”). It also offers a colorful staff of compassionate teammates: from the front desk to the techs to the doctors and manager, everyone has a story.
If you’re nervous about your procedure, we won’t just tell you to magically “not be” but we will entertain all questions, and likely as not be entertaining along the way. From the smallest of solutions for curious children to the most thoughtful provisions for claustrophobic adults we make the experiences for our patients as comfortable as possible.
When one tech was asked recently about any challenge she encountered and how she solved it. She said there are a lot of interesting opportunities to help different people throughout the day, but in this instance she had to take an x-ray of a small child who had a spectrum disorder. The little one was a bit squirmy and didn’t respond to her usual tricks of showing stickers to get him to hold still.
However, when she went to adjust the x-ray film, the machine door made a click sound which mesmerized him. So she played with the door a few times and he finally calmed down enough to take a quick shot. It was a simple ploy, but the heart of the matter was taking the time to find something that worked - and it did! No one was frustrated or at a loss for what to do. It was just a matter of “reading” the patient’s needs and accommodating.
What was most interesting about her experience, she explained, was that it was in some ways an “everyday thing.” Needs are different for everyone. Every patient is unique and as long as we keep listening carefully, we can help them all.
Originally published 6/16/14 on diagnosticimagingcenterskc.com.